Return Policy
Refund Policy
At Athena Tactical Defense, we want to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, you can return your item within 7 days of delivery.
Return Policy
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You have the right to return an item within 7 days of delivery.
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The item must be in its original condition, with all original packaging and tags intact.
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You must notify us in writing of your intention to return an item within the 7-day period.
Refund Process
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Once we have received your returned item, we will inspect it to ensure that it is in its original condition.
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If the item is in its original condition, we will process a refund within 3 to 10 business days.
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Refunds will be processed using the same payment method used for the original purchase.
Refund Amount
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You will be refunded the full purchase price of the item, minus any shipping costs.
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If you received a discount or promotion on your original purchase, the refund amount will be adjusted accordingly.
Exchanges
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We do not offer exchanges. If you would like to exchange an item, you must return the original item and place a new order.
Damaged or Defective Items
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If you receive a damaged or defective item, please notify us within 7 days of delivery.
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We will replace the item or provide a refund, at our discretion.
Contact Us
If you have any questions or concerns about our refund policy, please contact us at:
Athena Tactical Defense
director@athena.tactical.com
+27605877971
We will respond to your inquiry within a reasonable timeframe.
By purchasing from our website, you acknowledge that you have read, understood, and agree to our refund policy.
Consumer Protection Act (CPA) Compliance
Our refund policy is designed to comply with the Consumer Protection Act (CPA) of South Africa. If you have any concerns or complaints, please contact us and we will do our best to resolve the issue.